general

Do you offer a consultation?
Yes, we offer a consultation to all of our clients. Call us today to schedule your consultation or fill out our contact form to get started.
What areas do you serve in Miami?
We provide pool services throughout South Miami including Kendall, Pinecrest, Coral Gables, Coconut Grove, South Miami, Palmetto Bay, and surrounding areas.
Do you offer same-day pool repair service?
Yes. We prioritize critical failures—pump motor burnouts, heater lockouts, and active leaks—for same-day dispatch. In 15+ years servicing Miami pools, we've learned that equipment downtime in our climate accelerates algae growth and chemical imbalance. Routine repairs (filter cleaning, minor valve replacement) typically get scheduled within 24-48 hours.
How quickly can you respond to pool equipment problems?
We offer same-day repair service for critical equipment failures like pump malfunctions and major leaks. Call us at 305-253-POOL and we'll get a technician to you as soon as possible.
Do you offer services for both residential and commercial pools?
Yes, FloPool serves both residential homeowners and commercial properties throughout Miami. We tailor our services to meet the specific needs of each client type.
What types of pool services does FloPool offer?
We offer weekly maintenance, equipment repair and installation, leak detection, pool construction, and deck remodeling. We handle everything pool-related under one roof.
Do you service all of Kendall?
Yes, we service all of Kendall including West Kendall, Central Kendall, North Kendall, and surrounding areas. Kendall is one of our busiest service areas.
What pool safety features do you recommend for families?
For families with children, we recommend pool safety covers, self-closing gates with alarms, anti-entrapment drain covers (Virginia Graeme Baker Act compliant), and perimeter fencing. We install all of these and can assess your pool's current safety setup.
What pool services are available in my area?
All of our services are available throughout our service area: weekly maintenance, leak detection, equipment repair and installation, pool construction, and deck remodeling. View all services.
Do you service all of Coconut Grove?
Yes, we service all of Coconut Grove including the historic neighborhoods, the waterfront properties, and areas near Vizcaya and Mercy Hospital. Coconut Grove is one of our regular service areas.
Do you service all of Palmetto Bay?
Yes, we cover all of Palmetto Bay including areas near Old Cutler Road, Franjo Park, and the surrounding residential neighborhoods.
Do you service all of South Miami?
Yes, we service all of South Miami including neighborhoods near Sunset Drive, South Miami downtown, and the surrounding residential areas. Our shop is nearby, so response times in South Miami are among our fastest.

maintenance

How often should I have my pool serviced?
We recommend weekly professional maintenance for pool safety. In Miami's climate, pools need regular attention to prevent algae growth and keep equipment running smoothly. We also offer bi-weekly service for less intensive maintenance needs.
What should I do if my pool water turns green?
Stop using the pool and call us. Green water means algae overgrowth—usually from low chlorine or circulation failure. We shock-treat with calcium hypochlorite (not liquid chlorine, which adds water), run filtration 24 hours, then floc or vacuum to waste. In Miami's heat, waiting makes it worse—algae doubles every 8-12 hours above 85°F. Most algae treatments clear in 36-48 hours if caught early.
What is included in your weekly pool maintenance service?
Skim, vacuum, brush walls and tile line. Test and balance pH (7.4-7.6), alkalinity (80-120 ppm), calcium hardness (200-400 ppm), and free chlorine (1-3 ppm). Inspect pump basket, check filter pressure, backwash if needed. Empty skimmer baskets. We log everything digitally—you get a text after each visit with chemical readings and any equipment concerns. See our weekly maintenance service details.
What types of commercial properties do you service?
We service hotels, condominiums, community centers, apartment complexes, and other commercial facilities throughout Miami. Our team is experienced with high-volume pools and commercial health code requirements.
How often should a commercial pool be serviced?
Commercial pools typically require daily service due to higher usage and health department regulations. We offer customized maintenance schedules based on your property's specific needs and local requirements.
Do you handle all health code compliance requirements?
Yes, we ensure all commercial pools meet Miami-Dade health department standards. We maintain proper chemical levels, documentation, and equipment function required for health code compliance.
What's the difference between residential and commercial pool service?
Our residential pool service focuses on weekly or bi-weekly maintenance for home pools, while commercial pool service typically requires daily service and stricter health code compliance for hotels, condos, and public facilities.
How do I know if I need pool repairs or just regular maintenance?
If you notice equipment making unusual noises, water levels dropping quickly, or persistent water quality issues despite regular maintenance, you may need pool repair services. Our regular maintenance service includes equipment inspections to catch problems early.
Can you install new equipment as part of my maintenance service?
Yes! While our weekly maintenance service keeps your pool clean and balanced, we also offer professional equipment installation for pumps, heaters, filters, and automation systems. We can coordinate equipment upgrades during your regular service visits.
Do you offer priority service for commercial properties?
Yes, commercial clients get priority scheduling for equipment repairs and water quality issues. We respond quickly to minimize pool downtime. Call us at 305-253-POOL for immediate assistance.

equipment

Do you provide pool equipment installation?
Yes. We install pumps (Hayward, Pentair, Jandy), filters (cartridge, DE, sand), gas and electric heaters, salt chlorinators, and automation systems. All installs include pressure testing, electrical code compliance, and manufacturer warranty activation. Our techs are factory-trained on Hayward and Jandy equipment. See our equipment installation services for specifics.
Do you service all pool equipment brands?
Yes, we service all major pool equipment brands including Hayward, Jandy, Zodiac, Pentair, and more. Our technicians are certified and experienced with all types of pool equipment. We can repair, maintain, or replace any brand of pool equipment to keep your pool running efficiently.
How long does pool equipment installation typically take?
Pump swaps take 2-3 hours. Heater installs run 4-6 hours (gas line work adds time). Filter replacements are 3-4 hours. Full pad rebuilds—new pump, filter, heater, plumbing—take 8-12 hours, usually split across two days. Your pool stays swimmable during most installs. We'll tell you exactly when to expect downtime during the estimate.
Do you remove and dispose of old pool equipment?
Yes, we handle removal and environmentally responsible disposal of your old pool equipment at no additional charge. This includes pumps, heaters, filters, and other pool equipment we're replacing.
How much can I save with energy-efficient pool equipment?
Variable-speed pumps drop consumption from ~2,500 kWh/year to 500-800 kWh/year. At Miami's average $0.13/kWh FPL rate, that's $220-260 in annual savings. We've tracked client bills—most see payback in 18-30 months. Heat pumps (vs gas heaters) cut heating costs 60-75%. These aren't estimates. This is what we see on actual invoices.
Do you offer financing for pool equipment purchases?
Yes, we offer various financing options for pool equipment purchases and installations. Contact us to discuss payment plans and financing options that work with your budget.
What are the benefits of pool automation systems?
Smartphone control of pumps, heaters, lights, and chlorinators. But the real value is scheduling—run your pump during off-peak hours (FPL rates drop 40% after 11pm). Set heater timers so the pool hits 82°F exactly when you get home. Program variable-speed pumps for low-speed circulation overnight. We install Hayward OmniLogic and Jandy AquaLink systems—both integrate with Alexa and Google Home.
Which pool equipment brands do you recommend?
We install equipment from top brands including Hayward, Jandy, Zodiac, and Pentair. We'll recommend the best brand and model based on your pool size, usage, and budget during our consultation.
Can you install commercial-grade pool equipment?
Absolutely. We specialize in commercial pool equipment installation including high-capacity pumps, commercial heaters, advanced filtration systems, and automation controls. All installations meet health department requirements and commercial building codes.
Does equipment installation include removing my old equipment?
Yes, all our equipment installations include removal and environmentally responsible disposal of your old equipment at no additional charge. If your old equipment needs urgent repair before replacement, see our repair services.
Can I add equipment installation to my regular maintenance?
Absolutely! If you're already on our weekly maintenance plan or commercial service plan, we can coordinate equipment upgrades during regular service visits. This often provides better scheduling and can reduce overall service disruption.
Should I upgrade to a variable-speed pump?
Variable-speed pumps can reduce energy costs by 50-80% and often pay for themselves within 2-3 years. They're also much quieter than traditional pumps. Learn more about variable-speed pump installation and calculate your potential savings with a free consultation.

repairs

How much does pool leak detection cost?
Leak detection runs $275-375 depending on pool size and plumbing complexity. This covers pressure testing all lines, dye testing fittings and shells, and electronic acoustic detection for underground breaks. If you hire us for the repair, we credit the full diagnostic fee. Most leak repairs cost $350-800 (pipe patches, skimmer replacements). Structural leaks vary widely.
How long does pool leak detection take?
Most leak detection visits take a few hours depending on the leak's location and severity. Simple visible leaks are identified faster, while hidden leaks require more testing with pressure and electronic equipment.
What happens after you detect a pool leak?
We provide a written report identifying the leak location, severity, recommended repair method, and estimated cost. You decide whether to proceed. Many leaks can be repaired on the same visit.
Can you repair a pool leak the same day you find it?
Most leaks can be repaired same-day. Structural leaks like large cracks may need additional time for material curing. We'll give you an exact timeline during the detection visit.
How much does pool pump repair typically cost?
Depends on the failure mode. Capacitor replacements on Hayward Super Pump motors run $150-200. Shaft seal leaks cost $180-250. Motor rewinding (rarely worth it) is $250-350. Full pump replacements—we install mostly Hayward VS pumps and Pentair IntelliFlo models—range $600-1,200 including labor. We diagnose first, then quote. No surprise invoices.
Why isn't my pool heater working?
Most heater failures trace to three causes: pressure switch lockout (dirty filter restricting flow), ignition control board failure, or corroded heat exchanger tubes. Gas heaters also fault on pilot sensor issues or gas valve solenoids. We carry Raypak, Hayward, and Jandy boards on our trucks. Most repairs complete same-day unless the heat exchanger is cracked—that's a replacement job.
Do you warranty your pool equipment repairs?
Yes, we warranty all our repair work for 90 days. New equipment installations come with full manufacturer warranties plus our installation warranty for your peace of mind.
How do I know if my pool has a leak?
Signs of pool leaks include dropping water levels (more than normal evaporation), wet spots around the pool, high water bills, or constantly adding chemicals. We use electronic leak detection equipment to pinpoint leaks accurately.
How often should pool filters be replaced?
Cartridge filters should be replaced every 6-12 months, sand filters need new sand every 3-5 years, and DE filters need new DE powder regularly. We can assess your filter condition and recommend the best replacement schedule.
What should I do if my pool equipment keeps tripping the breaker?
If pool equipment is tripping breakers, stop using it immediately for safety. This could indicate electrical problems, water in electrical components, or equipment failure. Call us for same-day electrical diagnosis and repair.
Should I repair or replace my pool equipment?
If your equipment is over 10 years old or repair costs exceed 50% of replacement cost, we typically recommend upgrading to energy-efficient models. Check our equipment installation services to see how much you could save with modern pumps and heaters.
Do you offer maintenance plans that include repairs?
Yes! Our weekly maintenance service includes equipment inspections to catch issues early, and we provide priority scheduling for repairs. For commercial properties, check our commercial service plans which include priority repair coverage.
Do you repair pool structures or just equipment?
We repair both! We handle all equipment repairs (pumps, heaters, filters) as well as structural issues like tile repair, coping damage, and plaster cracks. For major renovations like complete resurfacing or deck replacement, see our pool deck remodeling services.
What is professional pool leak detection?
Professional pool leak detection uses pressure testing, dye testing, and electronic equipment to find exactly where water is escaping your pool. We check the shell, plumbing lines, and equipment connections — areas homeowners can't diagnose on their own.
What's the difference between hidden and visible pool leaks?
Visible leaks show up as cracks, wet spots, or dripping equipment. Hidden leaks occur underground in plumbing lines or behind pool walls — they waste water silently and cause soil erosion. Professional detection equipment finds both types.
How can I tell if my pool has a leak or is just evaporating?
Miami evaporation averages 1/4 inch daily, but spikes to 3/8-1/2 inch during winter cold fronts (hot pool water, cold dry air). Do the bucket test: fill a bucket, mark water levels inside and outside, wait 24 hours. If the pool drops more than the bucket, it's leaking. Pump on vs off matters—suction-side leaks only show when equipment runs. We verify with pressure testing and electronic acoustic detection.

remodeling

How long does pool deck remodeling take?
Most pool deck remodeling projects take 3-7 days depending on the size and scope. Simple resurfacing can be completed in 2-3 days, while complete renovations with decorative elements may take up to a week. We'll provide a detailed timeline during your consultation.
What materials work best for pool decks in Miami?
Travertine and Kool Deck survive Miami's UV and salt air best. Stamped concrete looks good initially but cracks within 5-7 years due to our limestone substrate shifting. We install mostly 16x24 tumbled travertine (stays 15-20°F cooler than concrete) or acrylic Kool Deck overlays. Pavers work but require polymeric sand reapplication every 2-3 years. Avoid wood composites—they warp in our 90%+ humidity.
How much does pool deck remodeling cost?
Kool Deck overlays run $6-9/sq ft. Travertine pavers cost $12-18/sq ft installed. Stamped concrete is $8-12/sq ft. A typical 800 sq ft deck resurface costs $4,800-7,200 (Kool Deck) or $9,600-14,400 (travertine). Demolition of old decking adds $2-3/sq ft. All quotes include materials, labor, and disposal. No surprise line items.
How do I maintain my new pool deck?
Proper maintenance extends your deck's life significantly. This includes regular cleaning, periodic sealing (typically every 2-3 years), and prompt attention to any cracks or damage. We provide detailed maintenance guidelines and can include ongoing care in your service plan.
Can you coordinate deck work with pool maintenance?
Absolutely! As a full-service pool company, we can coordinate your deck renovation with any needed pool maintenance, equipment upgrades, or repairs. This ensures better project timing and often provides cost savings.
What safety features should I consider for my pool deck?
Safety features include non-slip surfaces, proper drainage to prevent water pooling, rounded edges, adequate lighting, and proper pool barrier compliance. We incorporate these elements into every design to ensure both beauty and safety.
Do you handle pool deck renovations for commercial properties?
Yes, we provide commercial pool deck remodeling services including non-slip surfaces, ADA compliance upgrades, and high-traffic durable finishes. We can coordinate deck work with your regular maintenance schedule to minimize disruption.
Can I remodel my deck and pool at the same time?
Yes! Combining deck remodeling with new pool construction or major pool renovations is often more cost-effective. We can also coordinate deck work with equipment upgrades for a complete backyard transformation.
Do you maintain decks after remodeling?
Yes! We can include deck cleaning and maintenance in your regular weekly pool service. We'll also provide a maintenance schedule for sealing and care to extend your deck's life. For commercial properties, we offer comprehensive deck maintenance as part of our commercial service plans.
Should I repair my deck or completely remodel it?
If your deck has widespread cracking, settling, or outdated surfaces, a complete deck remodel is often more cost-effective than multiple repairs. For minor issues like small cracks or surface wear, our repair services can address specific problems.

construction

How long does new pool construction take?
New pool construction typically takes 6-12 weeks depending on the complexity, size, and features. This includes design, permitting, excavation, plumbing, electrical, concrete work, and finishing. We'll provide a detailed timeline during your consultation.
Do you handle all permits for new pool construction in Miami?
Yes, we handle all necessary permits and inspections for new pool construction in Miami-Dade County. Our team is familiar with local building codes and requirements, ensuring your project meets all regulations.
How much does new pool construction cost in Miami?
A basic 12x24 gunite pool with standard equipment runs $45,000-60,000. Add $8,000-12,000 for a heater, $6,000-10,000 for salt system, $4,000-8,000 for LED lighting. Travertine decking adds $10-15/sq ft. Permits in Miami-Dade run $800-1,500. Coral Gables ARB adds 4-6 weeks to timeline. Custom designs with waterfalls and spas range $85,000-175,000. We itemize everything—no hidden fees.
What is your pool design process?
We start with an on-site consultation to understand your vision, then create CAD designs with top-view and elevation drawings. You review and request changes until you love it. Once approved, we develop construction plans and handle all permitting.
Can you handle HOA and Architectural Review Board compliance?
Yes. We specialize in Coral Gables ARB and Pinecrest HOA submissions. We design pools that meet neighborhood architectural standards and handle all paperwork and approvals so your project isn't stopped mid-construction.
Does new pool construction include deck installation?
Yes! Our new pool construction services include deck installation with your choice of materials and finishes. We design the deck and pool together for a cohesive look. After completion, we can set you up with weekly maintenance service to keep everything in perfect condition.
Do you handle Coral Gables ARB submissions for pool projects?
Yes. We've completed dozens of pool projects in Coral Gables and know the Architectural Review Board process well. We design pools that meet neighborhood standards and handle all ARB paperwork so your project isn't delayed.
Phone by swimming pool

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