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general
Do you offer a free consultation?
Yes, we offer a free consultation to all of our clients. Call us today to schedule your free consultation or fill out our contact form to get started.
What areas do you serve in Miami?
We provide pool services throughout South Miami including Kendall, Pinecrest, Coral Gables, Coconut Grove, South Miami, Palmetto Bay, and surrounding areas.
Can you provide emergency repair services?
Yes, we offer same-day emergency service for critical equipment failures like pump malfunctions or major leaks. For non-emergency repairs, we typically schedule service within 24-48 hours.
How quickly can you respond to pool equipment emergencies?
We understand that pool emergencies can't wait. We offer same-day emergency service for critical equipment failures. For urgent issues like pump failures or major leaks, we typically respond within 2-4 hours. Call us immediately at 305-253-POOL for emergency service.
Do you offer services for both residential and commercial pools?
Yes, FloPool serves both residential homeowners and commercial properties throughout Miami. We tailor our services to meet the specific needs of each client type.
What types of pool services does FloPool offer?
We offer comprehensive pool services including weekly maintenance, equipment repair and installation, leak detection, pool construction, deck remodeling, and emergency repairs. We're your complete pool service solution.
maintenance
How often should I have my pool professionally serviced?
We recommend weekly professional maintenance for optimal pool health and safety. In Miami's climate, pools need regular attention to prevent algae growth, maintain proper chemical balance, and ensure equipment is functioning correctly. We also offer bi-weekly service for less intensive maintenance needs.
What should I do if my pool water turns green?
If your pool water turns green, it indicates algae growth. Don't panic - call us immediately. We'll test the water, identify the cause, and treat it with the appropriate chemicals. Our professional algae treatment can usually clear green water within 24-48 hours.
What is included in your weekly pool maintenance service?
Our weekly pool maintenance service includes skimming debris, vacuuming the pool, brushing walls and tiles, checking and adjusting chemical levels, inspecting equipment, cleaning filters, and ensuring your pool is safe and ready for use. We also provide detailed service reports after each visit.
What types of commercial properties do you service?
We service hotels, condominiums, community centers, apartment complexes, and other commercial facilities throughout Miami. Our team is experienced with high-volume pools and commercial health code requirements.
How often should a commercial pool be serviced?
Commercial pools typically require daily service due to higher usage and health department regulations. We offer customized maintenance schedules based on your property's specific needs and local requirements.
Do you handle all health code compliance requirements?
Yes, we ensure all commercial pools meet Miami-Dade health department standards. We maintain proper chemical levels, documentation, and equipment function required for health code compliance.
equipment
Do you provide pool equipment installation?
Yes, we provide complete pool equipment installation services. We install pumps, filters, heaters, automation systems, and other pool equipment from top brands like Hayward, Jandy, and Zodiac. Our certified technicians ensure proper installation for optimal performance and longevity.
Do you service all pool equipment brands?
Yes, we service all major pool equipment brands including Hayward, Jandy, Zodiac, Pentair, and more. Our technicians are certified and experienced with all types of pool equipment. We can repair, maintain, or replace any brand of pool equipment to keep your pool running efficiently.
Do you provide pool equipment installation?
Yes, we install all types of pool equipment including pumps, heaters, filters, automation systems, and LED lighting. All installations come with manufacturer warranties.
How long does pool equipment installation typically take?
Most single equipment installations (pumps, heaters, filters) take 2-6 hours. Complete system upgrades may take 1-2 days. We work efficiently to minimize disruption to your pool use and will provide a timeline during consultation.
Do you remove and dispose of old pool equipment?
Yes, we handle removal and environmentally responsible disposal of your old pool equipment at no additional charge. This includes pumps, heaters, filters, and other pool equipment we're replacing.
How much can I save with energy-efficient pool equipment?
Variable-speed pumps can reduce energy costs by 50-80%, and efficient heaters can save 20-40% on heating costs. Most homeowners see significant savings that often pay for the equipment upgrade within 1-3 years.
Do you offer financing for pool equipment purchases?
Yes, we offer various financing options for pool equipment purchases and installations. Contact us to discuss payment plans and financing options that work with your budget.
What are the benefits of pool automation systems?
Pool automation systems allow you to control pumps, heaters, lights, and chemical systems remotely via smartphone. They provide convenience, energy savings, and can maintain optimal water conditions automatically.
Which pool equipment brands do you recommend?
We install equipment from top brands including Hayward, Jandy, Zodiac, and Pentair. We'll recommend the best brand and model based on your pool size, usage, and budget during our consultation.
repairs
How quickly can you respond to pool equipment emergencies?
We offer same-day emergency service for critical equipment failures like pump malfunctions or major leaks. For non-emergency repairs, we typically schedule service within 24-48 hours.
How much does pool pump repair typically cost?
Pool pump repair costs vary depending on the issue. Simple motor repairs start around $150-300, while pump replacements range from $400-800. We provide upfront pricing before starting any work, so there are no surprises.
Why isn't my pool heater working?
Common pool heater issues include gas supply problems, electrical issues, thermostat malfunctions, or dirty heat exchangers. Our technicians can diagnose the exact problem and provide same-day repairs for most heater issues.
Do you warranty your pool equipment repairs?
Yes, we warranty all our repair work for 90 days. New equipment installations come with full manufacturer warranties plus our installation warranty for your peace of mind.
How do I know if my pool has a leak?
Signs of pool leaks include dropping water levels (more than normal evaporation), wet spots around the pool, high water bills, or constantly adding chemicals. We use electronic leak detection equipment to pinpoint leaks accurately.
How often should pool filters be replaced?
Cartridge filters should be replaced every 6-12 months, sand filters need new sand every 3-5 years, and DE filters need new DE powder regularly. We can assess your filter condition and recommend the best replacement schedule.
What should I do if my pool equipment keeps tripping the breaker?
If pool equipment is tripping breakers, stop using it immediately for safety. This could indicate electrical problems, water in electrical components, or equipment failure. Call us for emergency electrical diagnosis and repair.
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