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general
Do you offer a consultation?
Yes, we offer a consultation to all of our clients. Call us today to schedule your consultation or fill out our contact form to get started.
What areas do you serve in Miami?
We provide pool services throughout South Miami including Kendall, Pinecrest, Coral Gables, Coconut Grove, South Miami, Palmetto Bay, and surrounding areas.
Can you provide emergency repair services?
Yes, we offer same-day emergency service for critical equipment failures like pump malfunctions or major leaks. For non-emergency repairs, we typically schedule service within 24-48 hours.
How quickly can you respond to pool equipment emergencies?
We understand that pool emergencies can't wait. We offer same-day emergency service for critical equipment failures. For urgent issues like pump failures or major leaks, we typically respond within 2-4 hours. Call us immediately at 305-253-POOL for emergency service.
Do you offer services for both residential and commercial pools?
Yes, FloPool serves both residential homeowners and commercial properties throughout Miami. We tailor our services to meet the specific needs of each client type.
What types of pool services does FloPool offer?
We offer comprehensive pool services including weekly maintenance, equipment repair and installation, leak detection, pool construction, deck remodeling, and emergency repairs. We're your complete pool service solution.
maintenance
How often should I have my pool professionally serviced?
We recommend weekly professional maintenance for optimal pool health and safety. In Miami's climate, pools need regular attention to prevent algae growth, maintain proper chemical balance, and ensure equipment is functioning correctly. We also offer bi-weekly service for less intensive maintenance needs.
What should I do if my pool water turns green?
If your pool water turns green, it indicates algae growth. Don't panic - call us immediately. We'll test the water, identify the cause, and treat it with the appropriate chemicals. Our professional algae treatment can usually clear green water within 24-48 hours.
What is included in your weekly pool maintenance service?
Our weekly pool maintenance service includes skimming debris, vacuuming the pool, brushing walls and tiles, checking and adjusting chemical levels, inspecting equipment, cleaning filters, and ensuring your pool is safe and ready for use. We also provide detailed service reports after each visit.
What types of commercial properties do you service?
We service hotels, condominiums, community centers, apartment complexes, and other commercial facilities throughout Miami. Our team is experienced with high-volume pools and commercial health code requirements.
How often should a commercial pool be serviced?
Commercial pools typically require daily service due to higher usage and health department regulations. We offer customized maintenance schedules based on your property's specific needs and local requirements.
Do you handle all health code compliance requirements?
Yes, we ensure all commercial pools meet Miami-Dade health department standards. We maintain proper chemical levels, documentation, and equipment function required for health code compliance.
What's the difference between residential and commercial pool service?
Our residential pool service focuses on weekly or bi-weekly maintenance for home pools, while commercial pool service typically requires daily service and stricter health code compliance for hotels, condos, and public facilities.
How do I know if I need pool repairs or just regular maintenance?
If you notice equipment making unusual noises, water levels dropping quickly, or persistent water quality issues despite regular maintenance, you may need pool repair services. Our regular maintenance service includes equipment inspections to catch problems early.
Can you install new equipment as part of my maintenance service?
Yes! While our weekly maintenance service keeps your pool clean and balanced, we also offer professional equipment installation for pumps, heaters, filters, and automation systems. We can coordinate equipment upgrades during your regular service visits.
Do you offer 24/7 emergency service for commercial properties?
Yes, we provide round-the-clock emergency service for our commercial clients. Whether you need urgent equipment repairs or water quality intervention, we respond quickly to minimize downtime. Call us at 305-253-POOL for immediate assistance.
equipment
Do you provide pool equipment installation?
Yes, we provide complete pool equipment installation services. We install pumps, filters, heaters, automation systems, and other pool equipment from top brands like Hayward, Jandy, and Zodiac. Our certified technicians ensure proper installation for optimal performance and longevity.
Do you service all pool equipment brands?
Yes, we service all major pool equipment brands including Hayward, Jandy, Zodiac, Pentair, and more. Our technicians are certified and experienced with all types of pool equipment. We can repair, maintain, or replace any brand of pool equipment to keep your pool running efficiently.
Do you provide pool equipment installation?
Yes, we install all types of pool equipment including pumps, heaters, filters, automation systems, and LED lighting. All installations come with manufacturer warranties.
How long does pool equipment installation typically take?
Most single equipment installations (pumps, heaters, filters) take 2-6 hours. Complete system upgrades may take 1-2 days. We work efficiently to minimize disruption to your pool use and will provide a timeline during consultation.
Do you remove and dispose of old pool equipment?
Yes, we handle removal and environmentally responsible disposal of your old pool equipment at no additional charge. This includes pumps, heaters, filters, and other pool equipment we're replacing.
How much can I save with energy-efficient pool equipment?
Variable-speed pumps can reduce energy costs by 50-80%, and efficient heaters can save 20-40% on heating costs. Most homeowners see significant savings that often pay for the equipment upgrade within 1-3 years.
Do you offer financing for pool equipment purchases?
Yes, we offer various financing options for pool equipment purchases and installations. Contact us to discuss payment plans and financing options that work with your budget.
What are the benefits of pool automation systems?
Pool automation systems allow you to control pumps, heaters, lights, and chemical systems remotely via smartphone. They provide convenience, energy savings, and can maintain optimal water conditions automatically.
Which pool equipment brands do you recommend?
We install equipment from top brands including Hayward, Jandy, Zodiac, and Pentair. We'll recommend the best brand and model based on your pool size, usage, and budget during our consultation.
Can you install commercial-grade pool equipment?
Absolutely. We specialize in commercial pool equipment installation including high-capacity pumps, commercial heaters, advanced filtration systems, and automation controls. All installations meet health department requirements and commercial building codes.
Does equipment installation include removing my old equipment?
Yes, all our equipment installations include removal and environmentally responsible disposal of your old equipment at no additional charge. If your old equipment needs urgent repair before replacement, see our repair services.
Can I add equipment installation to my regular maintenance?
Absolutely! If you're already on our weekly maintenance plan or commercial service plan, we can coordinate equipment upgrades during regular service visits. This often provides better scheduling and can reduce overall service disruption.
Should I upgrade to a variable-speed pump?
Variable-speed pumps can reduce energy costs by 50-80% and often pay for themselves within 2-3 years. They're also much quieter than traditional pumps. Learn more about variable-speed pump installation and calculate your potential savings with a free consultation.
repairs
How quickly can you respond to pool equipment emergencies?
We offer same-day emergency service for critical equipment failures like pump malfunctions or major leaks. For non-emergency repairs, we typically schedule service within 24-48 hours.
How much does pool pump repair typically cost?
Pool pump repair costs vary depending on the issue. Simple motor repairs start around $150-300, while pump replacements range from $400-800. We provide upfront pricing before starting any work, so there are no surprises.
Why isn't my pool heater working?
Common pool heater issues include gas supply problems, electrical issues, thermostat malfunctions, or dirty heat exchangers. Our technicians can diagnose the exact problem and provide same-day repairs for most heater issues.
Do you warranty your pool equipment repairs?
Yes, we warranty all our repair work for 90 days. New equipment installations come with full manufacturer warranties plus our installation warranty for your peace of mind.
How do I know if my pool has a leak?
Signs of pool leaks include dropping water levels (more than normal evaporation), wet spots around the pool, high water bills, or constantly adding chemicals. We use electronic leak detection equipment to pinpoint leaks accurately.
How often should pool filters be replaced?
Cartridge filters should be replaced every 6-12 months, sand filters need new sand every 3-5 years, and DE filters need new DE powder regularly. We can assess your filter condition and recommend the best replacement schedule.
What should I do if my pool equipment keeps tripping the breaker?
If pool equipment is tripping breakers, stop using it immediately for safety. This could indicate electrical problems, water in electrical components, or equipment failure. Call us for emergency electrical diagnosis and repair.
Should I repair or replace my pool equipment?
If your equipment is over 10 years old or repair costs exceed 50% of replacement cost, we typically recommend upgrading to energy-efficient models. Check our equipment installation services to see how much you could save with modern pumps and heaters.
Do you offer maintenance plans that include repairs?
Yes! Our weekly maintenance service includes equipment inspections to catch issues early, and we provide priority scheduling for repairs. For commercial properties, check our commercial service plans which include emergency repair coverage.
Do you repair pool structures or just equipment?
We repair both! We handle all equipment repairs (pumps, heaters, filters) as well as structural issues like tile repair, coping damage, and plaster cracks. For major renovations like complete resurfacing or deck replacement, see our pool deck remodeling services.
remodeling
How long does pool deck remodeling take?
Most pool deck remodeling projects take 3-7 days depending on the size and scope. Simple resurfacing can be completed in 2-3 days, while complete renovations with decorative elements may take up to a week. We'll provide a detailed timeline during your consultation.
What materials work best for pool decks in Miami?
In Miami's climate, we recommend materials that resist heat, humidity, and UV exposure. Popular options include stamped concrete, decorative overlays, natural stone, and specialized cool-deck surfaces that stay comfortable underfoot even in direct sunlight.
How much does pool deck remodeling cost?
Pool deck remodeling costs vary based on size, materials, and complexity. Basic resurfacing starts around $3-6 per square foot, while premium decorative finishes can range $8-15 per square foot. We provide detailed, written estimates with no hidden fees.
How do I maintain my new pool deck?
Proper maintenance extends your deck's life significantly. This includes regular cleaning, periodic sealing (typically every 2-3 years), and prompt attention to any cracks or damage. We provide detailed maintenance guidelines and can include ongoing care in your service plan.
Can you coordinate deck work with pool maintenance?
Absolutely! As a full-service pool company, we can coordinate your deck renovation with any needed pool maintenance, equipment upgrades, or repairs. This ensures better project timing and often provides cost savings.
What safety features should I consider for my pool deck?
Safety features include non-slip surfaces, proper drainage to prevent water pooling, rounded edges, adequate lighting, and proper pool barrier compliance. We incorporate these elements into every design to ensure both beauty and safety.
Do you handle pool deck renovations for commercial properties?
Yes, we provide commercial pool deck remodeling services including non-slip surfaces, ADA compliance upgrades, and high-traffic durable finishes. We can coordinate deck work with your regular maintenance schedule to minimize disruption.
Can I remodel my deck and pool at the same time?
Yes! Combining deck remodeling with new pool construction or major pool renovations is often more cost-effective. We can also coordinate deck work with equipment upgrades for a complete backyard transformation.
Do you maintain decks after remodeling?
Yes! We can include deck cleaning and maintenance in your regular weekly pool service. We'll also provide a maintenance schedule for sealing and care to extend your deck's life. For commercial properties, we offer comprehensive deck maintenance as part of our commercial service plans.
Should I repair my deck or completely remodel it?
If your deck has widespread cracking, settling, or outdated surfaces, a complete deck remodel is often more cost-effective than multiple repairs. For minor issues like small cracks or surface wear, our repair services can address specific problems.
construction
How long does new pool construction take?
New pool construction typically takes 6-12 weeks depending on the complexity, size, and features. This includes design, permitting, excavation, plumbing, electrical, concrete work, and finishing. We'll provide a detailed timeline during your consultation.
Do you handle all permits for new pool construction in Miami?
Yes, we handle all necessary permits and inspections for new pool construction in Miami-Dade County. Our team is familiar with local building codes and requirements, ensuring your project meets all regulations.
How much does new pool construction cost in Miami?
New pool construction costs vary based on size, features, and materials. Basic pools start around $30,000-50,000, while custom pools with features can range $60,000-150,000+. We provide detailed estimates with no hidden fees during your consultation.
Does new pool construction include deck installation?
Yes! Our new pool construction services include deck installation with your choice of materials and finishes. We design the deck and pool together for a cohesive look. After completion, we can set you up with weekly maintenance service to keep everything in perfect condition.