Terms and Conditions

Welcome to https://flopool.com, the official website of Florida Swimming Pools LLC (“FloPool,” “we,” “our,” or “us”). By accessing this website or engaging our services, you agree to the following Terms and Conditions. If you do not agree, please do not use our website or services.

These Terms apply to both:

• Website Users browsing or submitting inquiries through flopool.com, and
• Service Clients who hire FloPool for pool maintenance, repair, construction, or related services.

1. Company Information

FloPool is operated by Florida Swimming Pools LLC, a fully licensed and insured pool service provider in Miami-Dade County, Florida. Our office is located in Miami, FL, and we provide services throughout South Miami and surrounding areas.

2. Services Covered

FloPool provides a variety of residential and commercial pool services, including:

• Weekly pool maintenance
• Equipment repair and replacement
• Leak detection
• New pool construction and remodeling (via contractors)
• Equipment installations and disposals

Please note: For certain projects, we may subcontract work to licensed and insured contractors. FloPool will coordinate services, but specific warranties and responsibilities may fall under those contractors’ agreements.

3. Payments and Refunds

• Payment Terms: All payments are due upfront, unless otherwise specified in a signed month-to-month service contract. We accept cash, check, or other approved methods outlined in the service agreement.
• Refund Policy: Payments are non-refundable once services are rendered, as time, labor, and materials cannot be returned.
• Late Payments: Fees or interest may apply to overdue balances, as specified in the individual service agreement.

4. Scheduling and Cancellations

• Service cancellations typically require at least 24–48 hours’ notice. Exact requirements are outlined in your signed service contract.
• FloPool is not responsible for delays or cancellations caused by circumstances beyond our control, including weather conditions, supply chain issues, equipment availability, or permitting delays.

5. Liability and Disclaimers

• Customer Responsibilities: Clients must maintain proper water chemistry and use pool equipment according to manufacturer specifications. Failure to do so may void warranties.

• No Liability: FloPool is not liable for damages or losses caused by:

  • Misuse of the pool or equipment by the customer or third parties
  • Work performed by third-party contractors
  • Acts of God, including storms, hurricanes, or natural disasters
  • Pre-existing conditions in your pool, structure, or equipment

• Website Disclaimer: Information provided on this website is for general purposes only. While we strive for accuracy, we do not guarantee completeness, reliability, or suitability for your specific situation.

6. Equipment and Warranties

• FloPool installs equipment in accordance with manufacturer guidelines.
• Manufacturer warranties apply to equipment and materials. FloPool provides warranties only on workmanship as specified in the service contract.
• Clients are responsible for following maintenance requirements to keep warranties valid.

7. Website Use

• You may use our website only for lawful purposes and to request information or services from FloPool.
• You may not:
  • Attempt to interfere with website functionality or security
  • Submit false information or automated (bot) form submissions
  • Copy, scrape, or misuse site content without permission

By using our website, you also agree to our Privacy Policy.

8. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the State of Florida.
• Any disputes shall be handled exclusively in the courts of Miami-Dade County, Florida.
• Before initiating litigation, both parties agree to attempt mediation or arbitration in Miami-Dade County, where feasible.

9. Updates and Modifications

FloPool reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of the most current Terms. Please check this page periodically for updates.

10. Service Agreements

These Terms apply generally to all users and clients. In the event of a conflict, any signed service agreement or contract with FloPool takes precedence over these general Terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

Florida Swimming Pools LLC (FloPool)
Phone: 305-253-7665
Website: https://flopool.com